1. Introduction
zb777 ("we," "us," "our," or "the Platform") operates the online gambling and entertainment platform accessible at zb777.win. This platform provides cricket betting (including PSL and Pakistan international cricket markets), live dealer casino games through the Astar Live section, slot games, and table games, primarily to players based in Pakistan.
We recognise that the personal information you provide to us when registering a zb777 account, making deposits via JazzCash or Easypaisa, or contacting our support team is private and sensitive. This Privacy Policy sets out in plain terms how we handle that information, what we use it for, who we may share it with, how long we keep it, and what rights you have over it.
By registering a zb777 account or by continuing to use the zb777 platform after this Policy has been updated, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. This Policy should be read alongside our Terms & Conditions.
2. Personal Data We Collect
zb777 collects the following categories of personal data from players and website visitors:
2.1 Registration and Account Data
- Full legal name;
- Date of birth (used to verify the 18+ age requirement);
- Email address and/or mobile phone number;
- Username and encrypted password;
- Country and city of residence (e.g., Karachi, Lahore, Islamabad, Rawalpindi);
- Preferred currency (PKR).
2.2 Identity Verification (KYC) Data
- Government-issued identity document (e.g., CNIC, passport);
- Proof of address (e.g., utility bill, bank statement);
- Selfie or liveness check image where required for enhanced verification.
2.3 Financial Data
- Deposit and withdrawal transaction records in PKR;
- Payment method identifiers (e.g., JazzCash account number, Easypaisa number, bank account details, USDT wallet address — stored in masked/tokenised form where possible);
- Account balance and transaction history.
2.4 Gaming and Betting Activity Data
- Bet history, including sports bets placed on PSL, cricket, UFC, and other markets;
- Casino game session data — slots played, live dealer sessions, table game rounds;
- Wager amounts, outcomes, and net positions;
- Bonus redemption and wagering progress records.
2.5 Technical and Usage Data
- IP address;
- Device type, operating system, and browser;
- Session timestamps, page views, and navigation data;
- Geolocation data (country/region level, not precise GPS).
2.6 Communications Data
- Content of support messages sent to [email protected];
- Records of any promotional opt-ins or opt-outs.
3. How We Collect Your Data
zb777 collects personal data through the following channels:
- Directly from you — when you complete the registration form, submit KYC documents, make a deposit or withdrawal, contact support, or respond to a promotional offer;
- Automatically — through cookies, web beacons, and server logs as you browse and use the zb777 platform (see Section 9 on Cookies);
- From payment processors — confirmation data from JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and other payment partners when you initiate transactions;
- From identity verification providers — where we use a third-party KYC service to verify your CNIC or other documents, that provider returns verification status and relevant data to us.
4. How We Use Your Personal Data
zb777 uses your personal data for the following purposes:
- Account management — creating, maintaining, and securing your zb777 account and login credentials;
- Identity and age verification — confirming you are 18 or over and ensuring regulatory compliance;
- Payment processing — processing PKR deposits and withdrawals through your chosen payment method;
- Service provision — enabling access to cricket betting, Astar Live, slot games, table games, and all other platform features;
- Responsible gaming — monitoring for signs of problem gambling behaviour and facilitating access to responsible gaming tools such as deposit limits and self-exclusion;
- Fraud prevention and security — detecting and preventing fraud, money laundering, and other prohibited activities;
- Legal compliance — meeting applicable legal, regulatory, and anti-money laundering (AML) obligations;
- Customer support — responding to your queries and resolving account issues;
- Marketing communications — sending you promotional offers where you have opted in (you may opt out at any time by contacting support);
- Platform improvement — analysing aggregated usage data to improve the zb777 platform, including the cricket betting interface, live dealer lobby, and slot game selection.
5. Legal Basis for Processing
zb777 processes your personal data on the following legal bases:
- Contractual necessity — processing required to perform the contract between you and zb777 (i.e., providing the platform services you have registered for);
- Legal obligation — processing required to comply with applicable laws, including age verification, AML obligations, and KYC requirements;
- Legitimate interests — processing necessary for fraud prevention, platform security, and improving the user experience, where these interests are not overridden by your rights;
- Consent — for optional processing activities such as direct marketing communications, where consent is the applicable legal basis and may be withdrawn at any time.
6. Data Sharing and Third Parties
zb777 does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly for the purposes described in this Policy:
- Payment processors — JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, crypto processing partners, and Visa/Mastercard networks, for the purpose of processing your PKR transactions;
- KYC and identity verification providers — third-party services used to verify your CNIC or passport for age and identity confirmation;
- Game content providers — slot and live dealer game providers who may receive pseudonymised session data for RNG certification and game integrity purposes;
- IT and infrastructure providers — cloud hosting and cybersecurity partners who process data on our behalf under strict data processing agreements;
- Regulatory and law enforcement authorities — where we are required by law to disclose data, including in response to court orders or AML reporting obligations.
All third-party recipients who process personal data on behalf of zb777 are required to handle that data in accordance with applicable data protection standards and are contractually prohibited from using it for any purpose other than those specified.
7. Data Retention
zb777 retains personal data only for as long as necessary to fulfil the purposes set out in this Policy, and in accordance with applicable legal retention requirements:
- Active account data — retained for the duration of your account relationship with zb777;
- KYC and identity verification documents — retained for a minimum of five (5) years from account closure, in line with standard AML obligations;
- Transaction and financial records — retained for a minimum of five (5) years from the date of the transaction;
- Betting and gaming records — retained for a minimum of three (3) years;
- Support communications — retained for two (2) years from the date of the communication;
- Self-exclusion records — retained permanently to prevent re-registration in violation of a self-exclusion request.
After the applicable retention period expires, personal data is securely deleted or anonymised.
8. Data Security
zb777 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
- Encryption of data in transit using TLS/HTTPS across all platform connections;
- Encryption of sensitive data at rest, including KYC documents and payment identifiers;
- Access controls limiting internal access to personal data on a need-to-know basis;
- Regular security assessments and monitoring of platform systems;
- Incident response procedures in the event of a suspected data breach.
While zb777 takes reasonable steps to secure your data, no internet-based platform can guarantee absolute security. You are responsible for keeping your zb777 login credentials confidential and for notifying us immediately at [email protected] if you suspect any unauthorised access to your account.
9. Cookies and Tracking Technologies
zb777 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit zb777.win. We use the following types of cookies:
- Strictly necessary cookies — required for the platform to function, including maintaining your login session and remembering your preferences. These cannot be disabled.
- Performance and analytics cookies — used to understand how players navigate the platform, which sections are most visited, and where performance improvements can be made. Data is aggregated and anonymised.
- Functional cookies — used to remember your preferences such as language, currency display, and last-visited section (e.g., cricket betting vs. slot lobby).
You can manage or disable non-essential cookies through your browser settings. Disabling cookies may affect your ability to use certain features of the zb777 platform, including maintaining a logged-in session.
10. Your Data Rights
As a zb777 player, you have the following rights in relation to your personal data:
- Right of access — you may request a copy of the personal data zb777 holds about you;
- Right to rectification — you may request correction of inaccurate or incomplete personal data;
- Right to erasure — in certain circumstances, you may request deletion of your personal data, subject to legal retention obligations;
- Right to restriction — you may request that we restrict processing of your data in certain circumstances;
- Right to data portability — where technically feasible, you may request your data in a structured, machine-readable format;
- Right to object — you may object to processing based on legitimate interests or for direct marketing purposes;
- Right to withdraw consent — where processing is based on consent (e.g., marketing emails), you may withdraw consent at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request — [your registered email]." We will respond within a reasonable timeframe, typically within 30 days of receiving a valid request.
11. Minors
zb777 is strictly prohibited to individuals under the age of 18. We do not knowingly collect personal data from persons under 18. If we become aware that a minor has registered a zb777 account or submitted personal data to us, we will immediately close the account, delete all associated data (subject only to mandatory legal retention requirements), and return any deposited funds through the original payment method.
If you believe a minor may have accessed zb777, please notify us immediately at [email protected].
12. Changes to This Privacy Policy
zb777 reserves the right to update this Privacy Policy at any time. When material changes are made, we will update the effective date at the top of this page. Where the changes significantly affect how we use your personal data, we will notify active account holders by email or in-account notification where reasonably practicable.
Your continued use of the zb777 platform following any update to this Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically.